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Telecare

Telecare that knows every room, across the whole site.

A dense, self-healing mesh across every building and floor resolves each resident to a room, so a call raised at night reaches staff as an event with a place on it — not a reading in a log.

  • INDOOR POSITIONING
  • ROOM RESOLUTION
  • DECT NR+
  • WEARABLE
  • SENSOR FUSION
  • PRIVACY
Site
Supported housing
Company
Intoku
Core
Hardware · Radio · Positioning · Edge

The environment

Telecare / EnvironmentConceptual
Interior: ceiling anchors resolving a wearable to a specific room within a floor plan.FLOOR PLAN / RTLSR01R02R03R05R04TAG_042ROOM 04 / DWELL 6M
The site

Why this environment is hard.

Indoors the hard part is not the link, it is the geometry. Plasterboard, lift shafts, fire doors and moving bodies reshape the signal from one second to the next. A system that reports the building tells staff almost nothing. A system that reports the wrong room is worse than one that says it does not know.

  • Multipath

    Every wall, door and radiator is a reflector. Signal strength on its own will put a wearable on the wrong side of a wall, confidently and repeatedly.

  • Density

    Rooms are small and adjacent, and the useful answer is which one. A fix that lands on the right floor but the wrong side of a partition is not a fix.

  • Wearability

    A wearable that is heavy, ugly or needs charging every day ends up in a drawer. Antenna volume competes directly with the battery and with how the thing feels on a wrist.

  • Privacy

    Location data about a person is sensitive. It is minimised on the device, secured in transit and kept only as long as it is useful.

The platform here

The same three questions, answered on this site.

Where is it, what is it doing, how does the data get back. The modules that answer them are built once and shared. The site decides what each one has to do.

Telecare / Question → core module

  1. Where is the resident?

    Which room, which floor, which side of the door.

    Positioning engine

    Ceiling anchors sit on room boundaries, not a grid, and the floor plan is part of the solver. A wearable resolves to a room and a side of a door with a confidence figure, and in a lift shaft the estimate degrades rather than jumping floors.

  2. What has changed?

    Movement, dwell, a call raised, a door opened at night.

    Sensing & edge ML

    Movement, dwell and a call raised are classified on the wearable; a door opened at night is classified on the door. The room-by-room picture is continuous on site; what leaves it are the transitions staff act on.

  3. How does anyone find out?

    As an event routed to staff, not a reading buried in a log.

    Private DECT NR+ radio

    Mains-powered anchors carry the local network, so the wearable spends its radio budget on one short hop to the ceiling. Events leave the building minimised and secured, on licence-free spectrum the site does not share with its Wi-Fi.

Care3 core platformBuilt once · shared by HerdHalo · Intoku · ARC3
Hardware

The same building blocks, on this site.

One hardware family serves all three verticals. What changes is the role each object takes and the conditions it has to survive.

Indoor location node: low-profile cylindrical housing with a lid seam and vent perforations, fixed to a ceiling mounting plate by two screws, with a diffused status ring around the lower rim. Concentric ellipses below suggest the radiated field.CARE3 · NODEMOUNTING PLATESTATUS RINGRADIATED FIELD

Location node

Low-profile and mains-powered, mounted against the floor plan. Ranging reference and local network in one, placed on room boundaries.

  • RTLS ANCHOR
  • MAINS
  • LOW PROFILE
Wearable tag: sealed rounded housing with a raised bezel, a single control in the centre, a pair of charge contacts at the lower edge and strap lugs top and bottom.CARE3 · TAGSTRAP LUGCHARGE PADSCONTROL

Wearable tag

Small and comfortable, with a long service interval. Enough on-board sensing to ride out a gap in coverage without losing the thread.

  • LOW POWER
  • IMU
  • RANGING
Edge gateway: extruded enclosure with a finned heatsink top, a row of network ports, power inlet and card slot, three status indicators and wall-mount flanges. Two whip antennas on SMA bulkheads.CARE3 · GATEWAYHEATSINKPORT ROWSTATUS

Plant-room gateway

Solves positions and routes events on site. Staff get an event with a room on it; nothing leaves the building that does not need to.

  • STORE & FORWARD
  • POSITION SOLVER
  • SECURE UPLINK
In practice

What the system does here.

  1. Model the building

    Anchors sit against the floor plan and the room boundaries, not on a uniform grid. The map is part of the positioning engine, so a corridor and the rooms off it are solved as what they are.

  2. Fuse, don't guess

    Radio ranging, inertial data and room-level context are combined, so an estimate degrades gracefully instead of jumping between rooms.

  3. Always located, reported as events

    The system knows where every resident is, room by room, all the time — the continuous picture telecare has never had. What it publishes are the transitions staff act on: entered, left, stayed, called.

Go-to-market company

Intoku takes this to market.

Care3 Labs' telecare technology brand. Intoku makes an interior legible to software — rooms, devices, movement and events resolved as a single real-time picture.

Discover Intoku
Intoku / Room fixConceptual
Intoku: a floor plan with ceiling anchors resolving one wearable to a single room as it crosses the threshold.CORRIDORR01R02R04R05R06R03TAG_042LIVER03 / ENTERED
Intoku is built to answer:

  • What happens to a critical alarm if the wireless link goes down?

  • Which room did the alert come from?

  • What happened in the minutes before the call?

  • INDOOR POSITIONING
  • RTLS
  • ROOM RESOLUTION
  • WEARABLES
  • SENSOR FUSION
  • SECURE TELEMETRY

Other verticals

  • Agritech

    Every animal located, beyond mobile coverage.

  • Sport

    Measure what happens between impact and outcome.

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